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About the rooms and hotel facilities
About the rooms and hotel facilities
Q: Do you offer flexible check-in / check-out times?
A: We try to meet all our guest requirements. Our flexible check-in / check-out times are subject to availability.
Q: Do you allow pets in the hotel?
A: We sure do! Head over to V.I.Pooch on our Offers page for more details.
Q: Do you have baby cots and what is the cost?
A: Yes and they are free of charge but are subject to availability and only can be accommodated in our Large Suite and I Loft rooms. To arrange, please let us know prior to your arrival.
Q: What time do you serve breakfast?
A: Breakfast is available Monday to Friday between 7am-10am, Saturday and Sunday between 7am-11am and Public Holidays between 8am-11am.
Q: Do you provide detergents in the self-laundry room?
A: Yup, free of charge :)
Q: Do you have parking?
A: We offer valet parking for $60 per night, and self-parking for $40 per night. Please note the maximum vehicle height is 2.4m for valet parking, and 1.8m for self-parking.
Q: Do you have rooms with twin beds?
A: Only queen or king beds, our Large Suites have 2x queen beds. We also have sofa beds available, subject to availability.
Q: Do your rooms have balconies?
A: No balconies, however, some of the windows are operable for fresh air.
Q: How many rooms do you have?
A: The Inchcolm by Ovolo in Brisbane is home to 50 stylishly-appointed suites with features including floor-to-ceiling city views, custom-designed furniture, four-poster beds and plenty of perks.
Q: Which room amenities are available at The Inchcolm by Ovolo?
A: The Inchcolm by Ovolo's perks and room amenities go above and beyond, with super comfy queen or king beds, Apple TV, walk-in shower, high speed Wi-Fi and free daily martini hour.
Q: How much does it cost to stay at The Inchcolm by Ovolo?
A: Costs vary by date and suite type, but you can always find the best rate by booking directly on ovolohotels.com. Guaranteed.
Q: Is the hotel accessible for everyone?
A: The Inchcolm by Ovolo is an accessible hotel. We have a non-permanent ramp for wheelchair access at the front door, ample corridor and elevator space, and an accessible Heritage Suite with a fold-down shower seat and handrail, as well as an accessible toilet in the public areas.
Q: How do I get here?
A: It’s easy just refer to our locations page.
Q: How far is it from the train station?
A: Our hotel is located only 100m from Brisbane’s central station.
Q: How far is The Inchcolm By Ovolo from the airport?
A: The Inchcolm by Ovolo is an easy rideshare or taxi ride from Brisbane airport with a journey time of approximately 20 minutes. On public transport, it's a 40 minute train ride from the aiport and then a quick 2-minute walk to the hotel.
Q: Which popular attractions are close to The Inchcolm by Ovolo?
A: The Inchcolm by Ovolo's prime location in the heart of Brisbane means quick access to some of the city's best attractions, including the Howard Smith Wharves, Story Bridge, Brisbane River, the Brisbane Botanic Gardens, South Bank Parklands, Mount Coot-Tha and more.
Q: Are there any historical sites close to The Inchcolm by Ovolo?
A: The Inchcolm by Ovolo is located in Spring Hill, one of Brisbane's oldest residential neighbourhoods, with many nearby historical sites, including Victoria Park, Brisbane City Hall, Spring Hill Baths, Old Windmill Observatory, Queens Gardens and the iconic Story Bridge.
Q: What is Brisbane best known for?
A: Brisbane is best known for Brisbane River that winds its way through the city, Story Bridge, Lone Pine Koala Sanctuary, the Howard Smith Wharves, Australia Zoo, Brisbane City Hall, Mount Coot-tha Botanic Gardens, the City Botanic Gardens and Kangaroo Point Cliffs.
Q: What are the best places to visit in Brisbane for couples?
A: For couples exploring Brisbane, be sure to visit Lone Pine Sanctuary, picnic at Southbank Parklands, watch the sunrise or sunset on Mount Coot-Tha Summit, kayak or cruise down Brisbane River or explore the markets of Eat Street Northshore.
Q: What are the most popular things to do in Brisbane with children?
A: Lone Park Sanctuary, Southbank Parklands, Kangaroo Cliff Point Park, Queensland Museum, New Farm, the Wheel of Brisbane and cruising down the Brisbane River are some of the best things to do in Brisbane if travelling with children.
Q: How can I spend a day in Brisbane?
A: On a whirlwind visit to Brisbane? Learn about the city's history at the Museum of Brisbane, shop to your drop at Queen Street Mall, walk over Story Bridge, cruise down Brisbane River, explore the artworks of Queensland Art Gallery, dine at Howard Smith Wharves and watch the sunset from a rooftop bar in Fortitude Valley.
Q: Does Brisbane have a good nightlife?
A: Brisbane is known for its excellent nightlife, from the rooftop bars, live music venues and nightclubs of Fortitude Valley to the breweries, pubs and cocktail bars of the West End to the lively restaurants of Eagle Street Pier and the Howard Smith Wharves.
Q: Are museums free in Brisbane?
A: General admission to both the Museum of Brisbane and Queensland Museum is free.
Q: How does payment work?
A: We accept credit card (VISA, Diners, Master, AMEX) cash and bank transfer. For non-refundable booking we require the payment in advance. We will charge the given credit card for the full amount once the booking is made. For all flexible bookings we will hold the given credit card for 1 night rental as guarantee. The room rental and deposit will be required upon check in.
Q: What if I wish to pay by cash?
A: For non-refundable bookings a valid credit card must be used to pay at the time of booking. Cash payment is not accepted for non-refundable bookings. For flexible bookings a credit card must be provided on arrival for the purpose of providing a pre authorisation. The total of the accommodation and a $100 deposit will be held until departure when the cash payment can be made.
Q: What if I don’t have a credit card, how can I make my booking?
A: If the guest is in Brisbane, they can come to the hotel reception directly to make the booking and settle the room rental in person. If the guest is overseas or interstate, then the credit card details are required. It can be the guest’s credit card or a 3rd party credit card (Credit card authorisation form is required to be filled in). We can hold the amount (not yet charged) then the guest can consider to settle the rental by overseas wire transfer. After the payment is received we can release the credit card amount back to the given credit card.
Q: Can I shorten the stay after check-in?
A: For non-refundable bookings we will charge the full amount even if the guest checks out early. We are unable to refund the remaining room rental. For flexible bookings the guest can advise our hotel by giving 24 hours in advance notice prior to 2:00pm to shorten the stay.
Q: Can I use my friend’s credit card to make the booking?
A: No, a credit card and valid photo ID MUST be produced at check-in, in the name of the guest and matching the booking.
Q: Can I book the room for a special event e.g. wedding / birthday party / photo shoot?
A: Yes. The guest is required to contact hotel directly regarding the special activities and arrangement. Extra charges may apply.