This Cookie & Data Policy is issued by the Ovolo Hotels Group of Companies (collectively referred to as “Ovolo”, “OMG”, “Ovolo Hotels”, “we”, “us” or “our” in this policy), which includes the direct and indirect subsidiaries of Ovolo Group and covers information that we collect and use in the course of our business. When we mention “Ovolo”, “OMG”, “Ovolo Hotels”, “we”, “us” or “our”, we are referring to the relevant company in the Ovolo Hotels Group that collects and uses data related to your online activity using cookies and other related technologies. This policy provides information about how and why we do this, and how you can choose to remain anonymous.
How do we track your online activity?
There are various technologies that allow tracking of online activity. The most commonly used technology is cookies, which are text files containing small amounts of information, which your computer or mobile device creates when you visit a website. When you return to the website, the site can read these text files, and recognise your device, helping to enable site features and functionality.
Cookies are useful in many ways. They:
- provide Us with information on how Our Website is being used,
- help Us to tailor marketing message to Your interests, both on and off our sites,
- let You navigate between pages more quickly and securely,
- recognise You when You return to websites and remember Your preferences,
- assist Us with product and service research, development and business strategy, and
- generally improve the quality of information provided to You and Your browsing experience.
When do we place cookies?
We place cookies (and other similar technologies) on Your device when You visit Our Website. This helps Us provide the best possible browsing experience for You. Other sites will also place cookies on Your device, and may allow Us to access their cookie data.
What types of cookies do we use?
There are different types of cookies:
- Session-based cookies – These cookies store temporary information and are usually deleted when You close Your browser.
- Persistent cookies – These cookies are stored in Your browser for a set amount of time and stay on Your computer after you close your browser. They usually contain information You may want to keep from session to session (e.g. your location or username).
- First party cookies – These are ‘Our’ cookies – the ones that We set up on Your device.
- Third party cookies – Other websites or servers set these cookies up on Our behalf, or allow Us to access their cookies for activities such as advertising.
- Authentication – Sometimes called “necessary cookies”, these cookies are needed for Our Websites to work properly. These cookies don’t gather information about You and are not used for marketing or remember Your online browsing activity.
- Site Performance – These cookies collect information about how Our Website is performing. For example, they tell Us which content is popular, or how people are moving around Our Websites. The information they collect is anonymous, and is used to help Us improve how the Websites works.
- Preferences – Preference cookies relate to the choices You make on Our Website. They store information about Your choices (such as Your user name, or region) and tailor Your internet experience to provide relevant features and content for You. Without these cookies, Our website won’t remember any choices You’ve previously made, or personalise Your browsing experience.
- Advertising, Marketing and Analytics – These cookies help Us tailor Your online experience. They help Us to measure the performance of Our Website, to analyse the data which is allocated and help You get the best information by delivering material which is more tailored to Your preferences.
How are tracking technologies used for advertising/marketing purposes?
Cookies help us personalise Your online experience more effectively. By recognising where You’ve been and what You’ve been looking at online, they allow Us to better tailor advertising and offers both on Our websites and Our advertising partners’ sites to be more relevant to You.
Generally, this tailoring is just done based on Your anonymous browsing. You always have a choice to change your settings and delete or block cookies as explained below. This will allow You to remain anonymous online; when accessing Our Website.
Settings
By changing Your browser settings, You can control how cookies are used on your computer or device. Usually, You can do this by opening the menu in the browser, and choose settings, options or privacy (it depends on which browser you’re using). From there, You can tailor how your device stores cookies. Options may include deleting all or some cookies, not accepting any cookies or being notified when cookies are being used. For example, if You are using Google Chrome browser, You can choose to browse “incognito” which will only allow session-based cookies.
You can delete existing cookies on Your device and block new cookies if You don’t want Your online activity to be tracked and remembered. Without cookies, We can’t recognise You across visits. Image-related technologies can be blocked by disabling javascript, but this would interfere with Your ability to use websites that rely on javascript.
You should remember:
- some cookies are essential for protecting financial and personal information;
- Your experience on Our Website may be limited if You decide to delete or block certain cookies;
- if You delete all Your cookies, You will have to update Your preferences with Us again;
- if You use a different device, computer or browser You will have to tell Us Your preferences again; and
- unless You block cookies entirely, new cookies will continue to be placed on Your browser as You interact online, so You will need to check and delete cookies each time You go online.
We don’t mind what You do with your cookies – We’ll do Our best to give You the best experience We can, whatever You choose.
