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Hong Kong Quarantine Concierge

Kinda like Alexa, but Human.

Ovolo Southside presents the Hong Kong Quarantine Concierge to help you turn your COVID 19 compulsory quarantine period into such a pleasant downtime. 

Right from breakfast to happy hour to nightcap, it’s all taken care of and anything you need from the outside world, our concierge will arrange it for you.

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The Ovolo/Quarantine Concierge Perks:

  • Free 3 daily meals per person (breakfast, lunch & dinner)
  • Free in-room happy hour
  • Free welcome mini bar*
  • Free Loot Bag
  • Free unlimited premium Wi-Fi
  • Free local calls
  • In-room Apple TV and Alexa

Quarantine Concierge Inclusions

Food

Every day is full of flavour! With vegetarian, vegan, gluten-free options and more.

Social Sessions

Socialize in style (and distance) with weekly sessions with your room neighbours, to welcome in the weekend.

In-room Fitness Gear

Yoga mat, gliders*
and resistance bands*.

Mindfulness Kit

Weekly Meditation Monday’s with Mindful Studio HK,
colouring pages,…. Etc.

Daily Step Challenge

If you succeed, we will treat you.

Essentials Run

Need something from the pharmacy or grocery store? We’ve partnered with the team from foodpanda to ensure you can get anything you need.

Last Supper Meal

Indulgent menu choice to feast upon that’s paired with a drink of your choice. Plus if you are staying for 14 or 21 nights, receive a farewell bottle of bubbles on us.

News

Access over 7,000 newspapers & magazines with PressReader.

*Items not applicable to Mini Rooms, subject to availability and rental charge.
Towels and linens will be replenished once per week with daily rubbish removal. Linen is the only thing that can leave the room. Everything else, including you must stay put for the duration of your quarantine period.

Hong Kong Quarantine Concierge Add-ons

We want to make you comfortable, so added extras can be included in your room for a fee… Here’s a few examples — walking pad or exercise bike, desk & chair, microwave, coffee machine.

Please note: We are happy to accept gym equipment prior to a guest arrival; all we ask for is a heads up on what is arriving. We can also deliver to the room ahead of arrival, for $500 HKD fee per item. These machines are quite heavy and fragile; therefore we need a bit of manpower to move it in.
Self-care days – you can also have nail varnish kits delivered to your door.

Want to see how your stay will look? Check it out below!

We’ve got all the Hong Kong FAQs in one place, too.

Contact Us

We look forward to being your Quarantine Concierge in Hong Kong, while you’re locking down with Ovolo. We’re here to help, please contact us for the latest availability and rates.

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Ovolo Southside

Where cool design and love of art meet, Ovolo Southside is a warehouse-converted hotel which provides a space brimming with sleek, meticulous design and awe-inspiring art throughout.

The city’s most conveniently-located designer hotel, Ovolo Central has been transformed into a fresh hospitality concept that pays tribute to the fun, playful and stimulating atmosphere of the streets surrounding it.

Our Location

Address

64 Wong Chuk Hang Road,
Southside, Hong Kong

Telephone

+852 3460 8100

Obsessive Commitment to Deep Cleaning

At Ovolo, we always like a bit of good clean fun – but in light of recent events, we’ve upped the ante on our approach, so you can relax knowing you’re in good (thoroughly washed) hands.

And it goes without saying, Ovolo has always put the needs of our guests as our top priority and we continue to respect the COVID 19 Quarantine guidelines and social distancing restrictions and cleanliness to ensure all our guests are healthy and safe.

Earlier this year our Founder and CEO, Girish Jhunjhnuwala, personally announced The Ovolo Homecoming Project, an initiative dedicated to supporting returning Hong Kongers through the financial difficulties of a mandatory quarantine period.

As time has passed and rules and regulations changed, so are we. Now, we are delighted to be moving onto the second round of the initiative, and proudly partnering with Be The Change to help bring Hong Kongers home.

To get to this point, Ovolo has received an overwhelming amount of support not only from the people of Hong Kong, but also organizations who wish to help returning Hong Kongers as we do. That’s why we are also glad to say we have been collaborating with the following companies: Oxford University Press and Mindful Studios to further elevate your quarantine experience.

We are beyond proud of the city and the people within it, all of whom have come together during this time to show their support and solidarity. Therefore, we can only say; THANK YOU!

If you know of anyone who could benefit from The Ovolo Homecoming Project, please reach out to Be The Change below!

We’ve been in the News!

Check out our favourite articles below:

Terms & Conditions 

  • Offer valid for a limited time, subject to availability.
  • In the case of dispute, Ovolo Group reserves the right of final decision on the interpretation of these terms & conditions.

Cancellation Policy

  • A full charge will be processed in order to secure your rate and booking. We guarantee a refund if you cancel at least 15 days / 30 days (Connecting Rooms and Suites) prior to your check-in date. However, if you cancel within 15 days / 30 days (Connecting Rooms and Suites) of the check-in date, Ovolo Hotels will be unable to refund your deposit.
  • Once you have checked in, you are required by the Department of Health to undergo the stipulated duration of your quarantine stay. If you fail to do so, these circumstances fall under our non-refundable policy.
  • If you do not show, the assigned room will be released after the first night. The full payment of the entire stay is still charged.
  • If the guest tests positive for Coronavirus before boarding the flight at the airport of origin and inform us of the result immediately, only one night will be charged.
  • If you test positive for Coronavirus before arrival or during the stay, the total charge is non-refundable.
  • In case of changes the flight cancellations by the airline (in which the hotel requires supporting flight document as proof), complimentary amendment to the booking would be extended by Ovolo Hotels, dependant on the room and rate availability.
  • Any refund of payment made, there will be an administration fee of 3.5% applied to the refunded amount.