Travel Alert: COVID-19 Update
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Meet Your Hong Kong Quarantine Concierge

Kinda like Alexa, but Human.

If you are planning to visit Hong Kong, whether for business or leisure, then you need to follow Hong Kong quarantine rules in the country. ­­Ovolo Hotels presents the Hong Kong quarantine Concierge to help you turn your COVID 19 compulsory quarantine period into such a pleasant downtime. 

Right from breakfast to happy hour to nightcap, it’s all taken care of and anything you need from the outside world,
our concierge will arrange it for you.



Sadly, we are no longer able to offer Quarantine Concierge at Ovolo Central or  The Sheung Wan by Ovolo.

If you do wish to experience the renowned Ovolo Quarantine experience, book your stay at Ovolo Southside below.


Your Hong Kong Quarantine Concierge Perks:

    • Free daily set breakfast in room
    • Free daily happy hour in room
    • Free welcome mini bar and snacks
    • Free unlimited premium Wi-fi
    • Free Local Calls
    • In Room Apple TV

Quarantine Concierge Inclusions:

    • Social Sessions – Socialize in style (and distance) with weekly sessions with your room neighbours to welcome the weekend in style
    • In-room fitness gear – yoga mat, gliders and resistance bands
    • Mindfulness kit – colouring pages, brain teasers and playing cards
    • Your very own Green leafy plant – bring the outside world in
    • Daily essentials run – need a trip to the pharmacy or grocery store?  We have you covered!
    • Join our daily step challenge – if you succeed, we will treat you
    • Celebrate your release date – with a bottle of bubbles
    • JENG! – Get an exclusive HK$80 discount when purchasing the JENG! Box


Our team will also ensure that a linen replenishment will be delivered to your door once a week and towels replenishment will be twice per week, with daily rubbish removal for all guests.

Hong Kong Quarantine Concierge Add-ons:

    • Walking treadmill, dumbbells and foam roller
    • Stay happy and healthy – Sleep kit, detox package, and immunity booster pack brought to you by LifeHub
    • Self-care days – Nail varnish kits delivered to your door

Want to see how your stay will look? Check it out below!


We’ve got all the Hong Kong FAQs in one place, too.



We look forward to being your Quarantine Concierge in Hong Kong, while you’re locking down with Ovolo. We’re here to help, so just sing out!

Book Now

Have questions? We’ve got answers. Request a call back from our Hong Kong quarantine concierge.


We’ve been in the news! Check out our favourite articles below:

*(OCDC) Obsessive Commitment to Deep Cleaning – At Ovolo, we always like a bit of good clean fun – but in light of recent events, we’ve upped the ante on our approach, so you can relax knowing you’re in good (thoroughly washed) hands.

And it goes without saying, Ovolo has always put the needs of our guests as our top priority and we continue to respect the COVID 19 Quarantine guidelines and social distancing restrictions and cleanliness to ensure all our guests are healthy and safe.

Terms & Conditions:

  • Offer valid for a limited time, subject to availability
  • Minimum 21 nights stay
  • In the case of dispute, Ovolo Group reserves the right of final decision on the interpretation of these terms & conditions

Cancellation Policy:

  • Up to 21 days prior arrival any amendment or cancellation without penalty
  • Inside 21 days for change of mind, guest will be charge 50% of stay total
  • Once guest has checked in, early departure or shorten stay is not allowed under non-cancellable and non-refundable